Till the Last Sip

It’s Not Finished Un…Til The Last Sip

image5

FAQ

Frequently Asked Questions

 

 

Q. Does anyone have to be home to sign for my order?

A. Because we are shipping an alcoholic product, the person accepting the order must be at least 21 years of age.


Q. What's your return policy?

A.  All sales are final but we will replace any bottle that was received damaged. 

      


Q. Do I have to pay sales tax on my order?

 A. Yes, we have to charge state sales tax by law.


  

Q. Where can I purchase your products?

A. Our online store is available 24 hours a day 7 days a week for you to shop until you                drop. However, should you want to grab a bottle or two in person, click here for a list of   locations.


Q. What states do we ship to?

A. California check back with us in the near future


Q. Do you ship overseas and to P.O. boxes?

A. As of right now, we don't ship overseas Check back with us in the future. 

      We do not ship to P.O. Boxes.


Q.What are the shipping fees?

A. Shipping fees are included with the price.

  


Q. What are you customer service hours?

A.Our friendly and knowledgeable customer services are available 

     Monday - Friday  9 am -5 pm (PST)


Q. How can I connect with you regarding future partnerships?

A. Easy. Simply click here or email marketing@tilthelastsip.com.


Privacy Policy

  

 Our Privacy Policy



Til’ the Last Sip is committed to communicating a transparent information to all of our visitors and customers regarding our privacy policy.


As you browse our website, you will remain anonymous. We may collect data to identify

statistics from a business standpoint but rest assured, we will not collect anything else unless you illicitly approve.


By signing up for email marketing list, you agree to us contacting you regarding future

promotions. Should you no longer wish to receive these emails, simply opt out. We will miss you!


If you decide to become one of our valued customers by purchasing from us, we will collect your contact information including your email address and payment information in order to complete your order and further communicate your order status. Your credit card information will only be shared with our payment processor. The email address you provide at the time of order placement will also be added to our database for future marketing of our products and events in which you have the option to opt out at anytime.


Your contact information will never be sold or rented to any other company or third-party websites or businesses. We’re protective of our customers.


In the event the law requires or legal actions are necessary, we reserve the right to disclose personal information.



Shipping Policy


We take pride in ensuring your wine arrives to you impeccably so you can drink til the last sip! Once your order is placed, please allow 3-5 business days for shipment. Once shipped, you will be emailed tracking information so you know exactly when your order is expected to arrive. Please note that since we are shipping you an alcoholic product, delivery will require someone at least 21 years of age to sign for the package. All items are shipped securely via USPS.


  

Return Policy


Our customers are valuable to us and we want you to have the best shopping experience. If your order arrives damaged, please do not hesitate to contact us as soon as possible so we can make things right.