We take pride in ensuring your wine arrives to you impeccably so you can drink til the last sip! Once your order is placed, please allow 5-7 business days for shipment. Once shipped, you will be emailed tracking information so you know exactly when your order is expected to arrive. Please note that since we are shipping you an alcoholic product, delivery will require someone at least 21 years of age to sign for the package. All items are shipped securely via GLS.
At this time, we are only shipping within the state of California. Please check back with us in the future for other states.
Our customers are valuable to us and we want you to have the best shopping experience. If your order arrives damaged, please do not hesitate to contact us as soon as possible so we can make things right. All sales are final; no returns.
Q. Where can I purchase your products?
A. Our online store is available 24 hours a day 7 days a week for you to shop until you drop. However, should you want to grab a bottle or two in person, head on over to Uncorked in Hermosa Beach www.uncorkedhermosa.com.
Q. Does anyone have to be home to sign for my order?
A. Yes and since we are shipping an alcoholic product, the person accepting the order must be at least 21 years of age.
Q. Do I have to pay sales tax on my order?
A. Yes, we have to charge state sales tax by law.
Q. Do you ship overseas and to P.O. boxes?
A. As of now, we don't ship overseas. Please check back with us in the future.
We do not ship to P.O. Boxes. All orders must be shipped to a physical address.
Q.What are the shipping fees?
A. Shipping fees are included with the price.
Q. My order arrived damaged. What do I do?
A. Please contact us as soon as possible to report damages. We will take care of you.
Q. What are your customer service hours?
A.Our friendly and knowledgeable customer service representatives are available
Monday - Friday 9 am -5 pm (PST).
Q. How can I connect with you regarding future partnerships?
A. Easy. Simply click here or email email@example.com
As you browse our website, you will remain anonymous. We may collect data to identify
statistics from a business standpoint but rest assured, we will not collect anything else unless you illicitly approve.
By signing up for email marketing list, you agree to us contacting you regarding future
promotions. Should you no longer wish to receive these emails, simply opt out. We will miss you!
If you decide to become one of our valued customers by purchasing from us, we will collect your contact information including your email address and payment information in order to complete your order and further communicate your order status. Your credit card information will only be shared with our payment processor. The email address you provide at the time of order placement will also be added to our database for future marketing of our products and events in which you have the option to opt out at anytime.
Your contact information will never be sold or rented to any other company or third-party websites or businesses. We’re protective of our customers.
In the event the law requires or legal actions are necessary, we reserve the right to disclose personal information.