We take pride in ensuring your wine arrives to you impeccably so you can drink til’ the last sip! Once your order is placed, please allow 5-7 business days for shipment. Once shipped, you will be emailed tracking information so you know exactly when your order is expected to arrive. Please note that since we are shipping you an alcoholic product, delivery will require someone at least 21 years of age to sign for the package. Items are shipped securely via UPS.
Where do we ship?
Almost anywhere in the US! We ship to the states listed below. If you’re located in any of these states, click here to order.
Alaska, Arizona, California, Colorado, Washington DC, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin, West Virginia and Wyoming.
Shipping is not available to US Territories or international destinations.
Our customers are valuable to us and we want you to have the best shopping experience. If your order arrives damaged, please do not hesitate to contact us as soon as possible so we can make things right. All sales are final; no returns.
Q. Where can I purchase your products?
A. Our online store is available 24 hours a day 7 days a week for you to shop until you drop. However, should you want to grab a bottle or two in person, check out the store locations that carry our product!
Q. Does anyone have to be home to sign for my order?
A. Yes and since we are shipping an alcoholic product, the person accepting the order must be at least 21 years of age.
Q. Do I have to pay sales tax on my order?
A. Yes, we have to charge state sales tax by law.
Q. Do you ship overseas and to P.O. boxes?
A. As of now, we don't ship overseas. Please check back with us in the future. We do not ship to P.O. Boxes. All orders must be shipped to a physical address.
Q. What are the shipping fees?
A. Shipping fees are calculated based on the item and shipping zip code.
Q. What is Vino Shipper?
A. We've partnered with Vino Shipper to facilitate the shipping for our wine products to multiple states. When you place an order, an email confirmation will be sent from Vino Shipper on our behalf. Vino Shipper also offers a various secure payment options. Once your order ships and you're charged, VSHPR*TIL THE LAST SI will appear on your payment account as the merchant.
Q. My order arrived damaged. What do I do?
A. Please contact us as soon as possible to report damages. We will take care of you.
Q. What are your customer service hours?
A. Our friendly and knowledgeable customer service representatives are available Monday - Friday 9 am -5 pm (PST).
Q. How can I connect with you regarding future partnerships?
A. Easy. Simply click here or email email@example.com
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If you decide to become one of our valued customers by purchasing from us, we will collect your contact information including your email address and payment information in order to complete your order and further communicate your order status. Your credit card information will only be shared with our payment processor. The email address you provide at the time of order placement will also be added to our database for future marketing of our products and events in which you have the option to opt out at anytime.
Your contact information will never be sold or rented to any other company or third-party websites or businesses. We’re protective of our customers.
In the event the law requires or legal actions are necessary, we reserve the right to disclose personal information.